Seeing a Doctor: General Practitioners, Specialists, Appointments, and Reimbursement
Luxembourg has a well-developed healthcare system,with general practitioners, specialists, medical centers, and hospital services available throughout the country. For expatriates, newcomers, and cross-border workers, understanding how to find a doctor, make an appointment, and get reimbursed is essential as soon as you settle in.
On this page, you’ll learn how to see a doctor in Luxembourg: choosing a doctor, booking appointments online, languages spoken during consultations, fees, CNS reimbursement, shared medical records, telemedicine, medical centers, and options when your child is sick.
Seeing a Doctor: Key Points for Expats
- In Luxembourg, patients can generally choose their doctor freely.
- It’s not always necessary to see a primary care physician before consulting a specialist.
- Appointments can be made by phone, directly at the doctor’s office, or through online platforms such as Doctena.
- Many doctors speak several languages, which makes consultations easier for expats.
- Consultations are reimbursed by the CNS according to official rates and applicable conditions.
- Medical centers provide on-call services in the evenings, on weekends, and on holidays, but they are not a substitute for emergency rooms.
How do you see a doctor in Luxembourg?
Seeing a doctor in Luxembourg is relatively simple. In most cases, you’ll need to make an appointment in advance—by phone, email, or through an online appointment booking platform. Some practices still offer walk-in appointments, but it’s best to check before heading there.
General Practitioner or Specialist: Who Should You See First?
If you’re sick, feeling unusually tired, experiencing persistent symptoms, or need a medical certificate, a general practitioner is often your first point of contact. They can make an initial diagnosis, prescribe treatment, recommend tests, or refer you to a specialist.
In Luxembourg, it is possible to see many specialists directly. However, depending on the type of care or treatment, a prescription or medical referral may make it easier to have your costs covered by the CNS or your supplemental insurance.
What documents should you bring to an appointment?
When you have a medical appointment, be sure to bring:
- your Luxembourg social security card;
- your 13-digit registration number;
- any recent prescriptions or test results, if you have them;
- your vaccination record, especially for children;
- a list of your current treatments;
- documents from your supplemental insurance, if applicable.
To be reimbursed for your medical visits, you must be enrolled in the Luxembourg social security system. Find useful information in ourguide on health insurance, the CNS, and the CCSS in Luxembourg.
How do you find a doctor in Luxembourg?
There are several ways to find a general practitioner, dentist, or specialist in Luxembourg. For newcomers, the challenge is often finding a practitioner who is available, close to home or work, and with whom communication is easy.
Check the Medical Association’s registry
The Medical Association includes doctors, dentists, pharmacists, and psychotherapists. Registration with the Medical Association is mandatory for these professions when practicing in Luxembourg. Its registry therefore allows you to verify that a practitioner is authorized to practice.
Book an appointment on an online platform
Platforms like Doctena let you search for a doctor by specialty, location, availability, or language spoken. They make it easier to book an appointment, especially if you don’t yet know a healthcare provider in Luxembourg.
You can also contact the doctor’s office directly. Some doctors offer video consultations or telemedicine appointments, when the medical situation warrants it.
Finding a French-speaking, English-speaking, or multilingual doctor
Luxembourg is a multilingual country. Many doctors speak French, German, Luxembourgish, English, or Portuguese. For expats, it’s important to be able to clearly explain your symptoms and understand the diagnosis, treatment, or prescribed tests.
When making an appointment, check which languages the doctor speaks, especially for an initial consultation, a pediatric appointment, or a specialized follow-up.
How much does a doctor’s visit cost in Luxembourg?
The cost of a medical consultation depends on the type of practitioner, the specialty, the procedure performed, and the applicable fee schedule. The CNS publishes the official fees for medical procedures and services. As of January 1, 2026, the fee for a general practitioner’s consultation is set at 61.00 euros according to the CNS fee schedule.
| Type of Consultation | CNS Reference Rate as of 01/01/2026 | Important Note |
|---|---|---|
| General practitioner | €61.00 | First point of contact for most common conditions |
| Cardiologist | €50.90 | Wait times vary depending on availability |
| Obstetrician-gynecologist | €67.70 | Schedule follow-up appointments in advance |
| Ophthalmologist | €58.80 | Sometimes long wait times |
| Child Psychiatry | €62.50 | Do not confuse psychiatrists, psychologists, and psychotherapists |
The CNS also states that physicians and dentists authorized to practice in Luxembourg are automatically and mandatorily enrolled in the national health insurance system and are required to adhere to the established nomenclatures and rates.
More information on prenatal care provided by a gynecologist.
Are medical consultations covered?
Medical consultations are covered by the CNS or the applicable health insurance fund, according to the applicable rates and conditions. For a general practitioner’s consultation, the coverage rate for adults is listed as 88% in the CNS “Tarifs en clair” tool. :
In some cases, you must pay the costs upfront and then send the paid invoice to the CNS. In other situations, direct billing may apply. The procedures vary depending on the type of care and the healthcare professional consulted.
To find out which documents to submit, the deadlines, and when direct billing applies, consult our guide on healthcare reimbursement in Luxembourg.
Important Information if You Cancel Your Medical Appointment
In the event of a late cancellation or a no-show, some practitioners may charge for the appointment. If you are unable to attend, notify the practice as soon as possible—ideally at least 24 hours in advance.
Seeing a Specialist in Luxembourg
Luxembourg has many specialists: pediatricians, gynecologists, cardiologists, dermatologists, ophthalmologists, psychiatrists, dentists, ENT specialists, endocrinologists, and other practitioners as needed.
Do you need a referral to see a specialist?
In many cases, you can schedule an appointment directly with a specialist. However, it’s often helpful to start with a primary care physician, who can refer you to the right specialist and write a referral if one is required for certain procedures, tests, or treatments.
Appointment Wait Times
Waiting times vary greatly depending on the specialty, location, preferred language, and the practitioner’s availability. For certain specialties, it’s advisable to schedule follow-up appointments in advance, particularly for children, ophthalmology, gynecology, or certain chronic conditions.
Mental Health and Paramedical Care
Psychological counseling, physical therapy, osteopathy, speech therapy, and hearing or vision care address more specific needs. To help you navigate these services, Just Arrived will provide dedicated pages:
- Mental Health in Luxembourg: Psychologists, Psychotherapists, and Psychological Support
- Physical Therapy, Osteopathy, and Paramedical Care in Luxembourg
Shared Health Record: Tracking Your Medical History
The Shared Health Record(DSP) is a personal, secure electronic health record. It consolidates essential health data, facilitates coordination among healthcare professionals, and can help avoid certain redundant tests.
You choose which healthcare professionals can access it. The DSP can be particularly useful in cases of regular medical follow-up, chronic illness, a change of doctor, or an emergency.
Since late 2025, access to the DSP has been made easier via MyGuichet.lu for individuals with a LuxTrust authentication product and a private account.
Teleconsultation and Video Consultation
Some doctors offer remote consultations, particularly for follow-ups, prescription renewals, or an initial assessment when the situation does not require a physical examination. Teleconsultations can be convenient for working individuals, parents, or patients who live far from the doctor’s office.
However, they are not a substitute for an in-person consultation when clinical examinations are necessary, in cases of severe symptoms, or in an emergency.
What to Do When a Child Is Sick?
If your child is sick, you can consult a general practitioner or a pediatrician. For young children, it’s helpful to identify a primary care provider as soon as you move to the area, so you have a point of contact in case of fever, pain, infection, or vaccination follow-up.
If you need to work and your sick child must stay home, the Krank Kanner Doheem service may, under certain conditions, provide in-home care for your sick child. Family leave may also allow a parent to stay with their sick child in specific situations.
For vaccinations and preventive care, see also our page on vaccination in Luxembourg.
Seeing a Doctor in the Evening, on the Weekend, or on a Holiday
When doctors’ offices are closed, medical centers provide on-call services for general medical care that cannot wait until the regular office reopens. They are not emergency services.
According to the official Santé portal, medical centers are open on weekdays from 8:00 p.m. to midnight, and on Saturdays, Sundays, and holidays from 8:00 a.m. to midnight.
| Medical Center | Address | Details |
|---|---|---|
| Luxembourg City | 23, Val Fleuri, L-1526 Luxembourg | Reception according to the procedures specified by the official authorities |
| Esch-Belval | 3-5, avenue du Swing, L-4367 Belvaux | Reception in accordance with the procedures specified by the official authorities |
| Ettelbruck | 110, avenue Lucien Salentiny, L-9080 Ettelbruck | Appointments can be made through the service designated for the Northern Medical Center |
Medical Emergency: When Should You Call 112?
In the event of a life-threatening emergency, a serious accident, chest pain, difficulty breathing, loss of consciousness, suspected stroke, or any other serious medical situation, call 112. Medical centers are not a substitute for emergency services.
For more information, visit our page on emergencies and first aid in Luxembourg.
Medical Appointment Checklist
Before your appointment, a few simple checks can help make your visit and reimbursement process go more smoothly.
- Check the address, time, and cancellation policy for your appointment.
- Bring your Luxembourg social security card.
- Be prepared to discuss your symptoms, questions, and current treatments.
- Bring any relevant test results, prescriptions, or medical reports.
- Check the language of the consultation if necessary.
- Request a paid invoice if you are paying out of pocket.
- Keep the documents for reimbursement from the CNS or your supplemental health insurance.
- Ask for a medical certificate if you need to justify an absence from work.
In summary
Seeing a doctor in Luxembourg is relatively straightforward, provided you plan ahead for a few key steps: choosing a doctor, making an appointment, checking which languages are spoken, understanding the fees, and keeping the necessary documents for reimbursement.
For newcomers, it’s advisable to quickly find a general practitioner, a pediatrician if you have children, a pharmacy near your home, and the nearest on-call medical center.
FAQ on Medical Appointments in Luxembourg
How do I find a doctor in Luxembourg?
You can consult the Medical Association’s registry, use an online appointment platform such as Doctena, or ask for a recommendation from friends and family, your employer, or another healthcare professional.
Do you need a primary care physician in Luxembourg?
Luxembourg doesn’t operate exactly like some countries where having a registered primary care physician is mandatory. However, it’s helpful to have a primary care physician to ensure consistent care.
Can I see a specialist directly?
Yes, in many cases. However, a referral or prescription from a general practitioner may be required for certain tests, treatments, or reimbursement purposes.
How much does a visit to a general practitioner cost?
As of January 1, 2026, the CNS rate for a general practitioner visit is 61.00 euros. The amount you actually pay depends on the CNS reimbursement and your supplemental insurance coverage.
Are doctor’s visits reimbursed?
Yes, consultations are reimbursed according to the rates and conditions set by the CNS or your applicable health insurance provider. For adults, general practitioner consultations are covered at the rate specified by the CNS.
How can I find a doctor who speaks French or English?
Online appointment platforms often allow you to filter practitioners by language spoken. You can also ask the practice receptionist directly before making an appointment.
Can I see a doctor without an appointment?
Some practices still accept walk-in patients, but this isn’t always the case. It’s best to call before going in.
What should I do if I get sick in the evening or on the weekend?
You can go to a medical center during on-call hours for non-life-threatening situations. In case of a serious emergency, call 112.
Are medical centers the same as emergency rooms?
No. They provide general medical care when practices are closed. For a life-threatening emergency or a serious situation, call 112.
Are telemedicine consultations available in Luxembourg?
Yes, some doctors offer video or remote consultations. These can be useful for certain follow-ups, but they do not replace an in-person visit when a physical examination is necessary.
How do I get a sick leave note?
A sick leave note must be prescribed by a doctor. If you are unable to work, you must comply with the deadlines for submitting it to your employer and the CNS.
What should I do if my child is sick?
You can see a general practitioner or a pediatrician. Depending on your situation, you may also be eligible for family leave or can arrange for in-home care for a sick child.
Further Information
- Healthcare System in Luxembourg
- Health Insurance, CNS, and Social Security
- Reimbursement for healthcare
- Hospitals, maternity wards, and clinics
- Pharmacies and on-call pharmacies
- Emergencies and First Aid
- Healthcare for Cross-Border Workers
- Vaccinations in Luxembourg
- Daycare centers, child care, and sick children
- Sick Leave and Sick Days
- Mental Health in Luxembourg
- Physical Therapy, Osteopathy, and Paramedical Care
Articles in the category Health – Wellness
Swimming Pools, Spas, and Wellness Centers in Luxembourg
A guide to swimming pools, spas, saunas, and aquatic centers in Luxembourg—perfect for swimming, relaxing, or enjoying a family outing.
Healthcare System: Health Insurance, CNS, Doctors, Reimbursements, and Procedures
A Comprehensive Guide to Understanding the Luxembourg Healthcare System: CNS procedures, doctor's appointments, reimbursement, emergencies, and practical advice for newcomers.
Help, Support, and Inclusion in Luxembourg: Services to Support You
A guide to support and assistance services in Luxembourg for families, young people, and individuals facing difficulties or with disabilities.
