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Media and Telecommunications in Luxembourg: A Guide to Staying Connected

Media and Telecommunications in Luxembourg: A Guide to Staying Connected

Are you moving to Luxembourg and want to stay connected, easily access information, and maintain ties with your home country? The Grand Duchy offers a media, digital, and telecommunications environment that is particularly well-suited to the needs of newcomers.

Internet, cell phones, television, streaming, local news, useful apps, and delivery services: these tools make it easier for you to settle in, handle administrative tasks, and navigate daily life in Luxembourg.

This page provides an overview of media and telecommunications in Luxembourg and directs you to the Just Arrived guides dedicated to each need: staying informed, communicating, staying connected, watching TV, using digital services, or receiving packages.

Media & Telecoms in Luxembourg: What Expats Need to Know

  • Luxembourg has high-performance internet and telecommunications infrastructure, well-suited for remote work, streaming, and family use.
  • Luxembourg’s media reflect the country’s linguistic diversity, with content available in Luxembourgish, French, German, English, and Portuguese.
  • A Luxembourg mobile plan can make it easier to navigate local life, although you may sometimes be able to keep your foreign number temporarily.
  • Service providers offer bundled plans combining internet, television, landline, and mobile services.
  • Some apps and digital services, such as MyGuichet, LuxTrust, Mobilitéit, and Doctena, quickly become useful in everyday life.

Staying Informed and Connected in Luxembourg

When living abroad, staying connected means more than just having Internet access. It also allows you to follow local news, communicate with loved ones, complete administrative tasks, work remotely, watch your usual shows, and receive online orders.

The table below helps you quickly identify the Just Arrived pages best suited to your needs.

Your needJust Arrived GuideWhy consult it?
Staying up to date on local newsMedia in LuxembourgTo explore Luxembourg’s print media, radio stations, television channels, and digital media.
Choose a cell phone planMobile phone service in LuxembourgCompare SIM cards, eSIMs, plans, prepaid options, and European roaming.
Set Up InternetInternet and fiber optics in LuxembourgTo understand installation times, connection, fiber, and available plans.
Watching TVTelevision, streaming, and foreign channelsFind local and international channels and streaming platforms.
Using Digital ServicesEssential apps in LuxembourgTo find useful apps for your administrative tasks, travel, payments, and appointments.
Receiving or sending packagesSending and receiving packages in LuxembourgTo learn about delivery options, pickup locations, PackUp, and package returns.

Luxembourg’s media: understanding local life

Luxembourg is a multicultural and multilingual country. This diversity is reflected in its media landscape, with content available in Luxembourgish, French, German, English, Portuguese, and sometimes other languages, depending on the media outlet.

Regularly following local media will help you better understand national news, events, public debates, the country’s economy, and its cultural norms.

Print, Radio, and Digital Media

The Luxembourg press includes daily newspapers, magazines, business publications, online newspapers, newsletters, and radio stations in several languages. These media outlets are useful for following the country’s news, gaining a better understanding of Luxembourg society, and gradually integrating into your new environment.

To learn more about this topic, check out our comprehensive guide to the media in Luxembourg.

Television, Streaming, and International Content

Luxembourg television allows you to follow local news, while offerings from providers and streaming platforms give you access to a wide range of international content. This is an important consideration for expats who wish to stay connected to their home country while discovering local channels.

Find the available options in our guide dedicated to television, streaming, and foreign channels in Luxembourg.

Telecommunications in Luxembourg

Luxembourg hasa high-performance telecommunications infrastructure. Mobile, internet, and fiber-optic services are widely available, although the exact conditions always depend on your address, your home, your municipality, and the provider you choose.

For newcomers, two issues are generally top priorities: getting a working cell phone and setting up a reliable Internet connection in their home.

Mobile Phones and Plans in Luxembourg

A Luxembourg mobile plan can make it easier to communicate with government agencies, employers, landlords, schools, or local service providers. Depending on your situation, you can choose a contract plan, a prepaid card, an eSIM, or temporarily keep your foreign phone number.

To compare your options, check out our guide to mobile phones, plans, and SIM cards in Luxembourg.

Internet, Fiber Optics, and Wi-Fi at Your Home in Luxembourg

A reliable internet connection is essential for remote work, online government services, family use, studying, streaming, or video calls with loved ones. Fiber-optic internet generally offers the best experience when available at your residence.

Before signing up, check your address’s eligibility, installation times, any potential fees, and the services included. Find all our tips in our guide to Internet and fiber optics in Luxembourg.

Digital Services That Make Daily Life Easier in Luxembourg

Beyond media and telecommunications, many digital services simplify daily life in Luxembourg. They help you complete administrative tasks, get around, make appointments, pay bills, receive packages, or organize your online shopping.

Apps like MyGuichet, LuxTrust, Mobilitéit, Doctena, and Payconiq quickly become indispensable for residents. Some are related to administrative tasks, while others cover transportation, healthcare, payments, or leisure activities.

To find out which ones to download first, check out our page dedicated to essential apps for living in Luxembourg.

Online shopping and deliveries are also part of the new habits you’ll need to adopt. If you shop online regularly or if certain websites don’t ship directly to Luxembourg, there are several solutions available: home delivery, pickup points, automated lockers, or specialized services like PackUp Import.

Check out our tips for sending and receiving packages in Luxembourg, and be sure to look for our upcoming guide to online shopping in Luxembourg.

Roaming charges: important

Since 2017, roaming charges have been eliminated within the European Union for most common uses. You can therefore generally use your Luxembourg mobile plan in other European Union countries without additional roaming charges, subject to the terms and conditions set by your carrier. However, be sure to check the applicable rates if you’re traveling outside the European Union.

In summary: media, telecommunications, and digital services

Media, telecommunications, and digital services play a central role in settling into life in Luxembourg. They allow you to stay informed, communicate, work, enjoy entertainment, complete administrative tasks, and stay connected to your home country.

By quickly identifying the services best suited to your situation, you’ll save time and make it easier to integrate into your new environment.

Learn more about media and telecommunications

FAQ: Media and Telecommunications in Luxembourg

Which media outlets should you follow to stay up to date on the news in Luxembourg?

Luxembourg has a wide range of media outlets in Luxembourgish, French, German, English, and Portuguese. You can check out the local press, radio stations, Luxembourgish TV channels, and digital media depending on the language and type of information you’re looking for.

Should you get a Luxembourg cell phone plan?

It’s not always necessary right away upon your arrival, especially if you’re coming from another European Union country. However, having a Luxembourg phone number can make it easier to handle local matters and communicate with government agencies, employers, or service providers.

How do I set up internet service at my residence in Luxembourg?

It’s a good idea to check whether your address is eligible for fiber or broadband as soon as you know where you’ll be living. Installation times may vary depending on the existing connection and the provider you choose.

Can you watch TV channels from your home country in Luxembourg?

Yes. Providers often offer international packages, and many streaming platforms are available in Luxembourg. However, the channels available depend on the specific plans, broadcasting rights, and subscriptions you choose.

What apps should you install when you arrive in Luxembourg?

MyGuichet, LuxTrust, Mobilitéit, Doctena, and Payconiq are among the most useful digital services for everyday life. Your choice will depend on your administrative needs, your travel plans, and your lifestyle.

How do you receive packages in Luxembourg?

You can have your packages delivered to your home, to a pickup point, or to a self-service locker, depending on the carrier and the delivery method you choose. Be sure to provide a complete address and make sure your name is on the mailbox.

Laurent Ollier

Laurent Ollier

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