Getting around by cab

Taking a cab in Luxembourg

To get from one place to another in Luxembourg, you can use a cab. There are several cab companies. However, cabs must comply with certain rules. Check that this is the case before getting into a vehicle.

Taking a cab in Luxembourg

Rules for Luxembourg cabs

Official cabs must have a cab zone plate prominently displayed on their windscreen.

Cabs are free to load and unload passengers. They can pick you up and drop you off at any point. You can hail a cab anywhere on the street, as long as it is more than 50 meters from a cab rank.
To get from one place to another, the cab must take the shortest route. If you have a preferred route, let the driver know.

A cab driver cannot refuse a short journey. He can, however, refuse a long-distance or foreign journey.

Cab drivers may also refuse a customer who is unhygienic, intoxicated or under the influence of drugs.
Taxi drivers are also authorized to refuse animals, except service dogs.

Cab ranks in Luxembourg

If you want to take a cab in Luxembourg or other cities, you'll find plenty of special parking areas for cabs. 

In Luxembourg City, you will find cab ranks at the following locations:

You are not obliged to take the 1st cab in the queue. However, cabs are obliged to follow the order of the queue and give priority to those at the head of the line.

Book a cab by phone or via the web

Would you like to take a cab from your home or a specific location? You can call the cab companies directly or book a taxi for your trip in Luxembourg on their website. Don't hesitate to book a taxi to go to the train station to catch a train or to Luxembourg-Findel airport to catch a plane.

If you have young children, please let us know. The driver can provide a suitable child car seat.

You should also check in advance if you need to transport bulky luggage or special items such as a stroller or wheelchair...

Hellotaxi, an Uber-like alternative

Luxembourg now also has an Uber-like alternative for getting around the country, with the "HelloTaxi.lu" application. You can book a car driven by independent drivers with a valid cab license.

Via the corresponding app, you can also track its arrival on your smartphone thanks to GPS location. Prices are expected to be lower than traditional cab fares.

"Hello cab" was created by the Luxembourg Taxi Cooperative.

Cab fares in Luxembourg

Cab fares have not been regulated in Luxembourg since 2016. Each cab is free to charge its own rates. However, they are required to clearly display their prices on the outside of the car, on the rear passenger side and inside at the front of the car.

Before you get into the cab, make sure the fares are clearly displayed. The driver must be able to give you a copy of his fares on request. The meter must be switched on at the start of the journey and the driver must not charge you more than the price displayed. The meter will be reset to zero once the fare has been paid.

The means of payment accepted must also be clearly indicated. The receipt provided by the cab will serve as proof in the event of a dispute. Keep it in a safe place.

In practical terms, Luxembourg has very high cab fares. You can expect to pay between 22 and 45 euros for a 10-kilometer trip.

Other alternatives to cab travel? Think about bus routes and the tramway. In 2025, the tramway will link Findel airport to the Luxembourg-Gasperich and Cloche d'Or districts.

Don't forget that public transport is free in Luxembourg.

Personalized shuttle services

To take advantage of a local shuttle service, contact your local municipal authorities.

Some communes offer their residents personalized shuttle services to and from their homes in or around the commune. The service is free of charge!

The communes around Findel airport in Sandweiler even offer a direct link to drop off or pick up passengers.

Adapto, cab service for people with reduced mobility

Adapto is a taxi-bus service for people with permanently reduced mobility who can't get around on their own or by public transport.

This service is reserved for occasional trips. It is accessible only to holders of a special access card . This must be requested in advance from the Transport Department.

For further information: adapto service or guichet.lu.

 

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