To move from one point to another in Luxembourg, you can use a cab. There are several cab companies. However, there are certain rules that must be followed by cabs. Check that this is the case before getting into a vehicle.
Taking a cab in Luxembourg
Rules to be respected by cabs
Official cabs must have a cab zone sign prominently displayed on their windshield.
The place of loading and unloading of passengers is free for cabs. They can pick you up and drop you off at any point.
To get from one place to another, the cab must take the shortest route. If you have a preferred route, let the driver know.
A cab driver cannot refuse a short trip. However, he can refuse a long distance race or a race abroad.
The cab driver may also refuse a customer who is unhygienic, intoxicated or drugged.
Cab drivers are also allowed to refuse animals, except service dogs.
To take a cab in Luxembourg or in other cities, you can find many specific parking places for cabs.
In Luxembourg-City, you will find cab ranks at the following points:
- in front of the central station of Luxembourg
- rue Notre-Dame behind the Cathedral in Luxembourg-centre,
- at the Glacis parking lot (allée Scheffer),
You do not have to take the first cab in line. Cabs are required to follow the order of the queue and give priority to cabs at the head of the queue.
In addition, you can hail a cab anywhere on the street, as long as it is more than 50 meters from a cab stand.
Book a cab by phone or via the web
You want to take a cab from your home or a specific location? You can call directly the cab companies or book on their website to travel in Luxembourg. Don’t hesitate to book a ride to the train station to catch a train or to Luxembourg-Findel airport to catch a plane.
If you have a young child or children, please inform us so that the driver can provide a suitable child car seat.
You should also inquire beforehand if you need to transport bulky luggage or special objects such as a stroller, wheelchair, etc.
Hellotaxi, an “Uber”-like alternative
From now on, Luxembourg also has an “Uber” type alternative to get around the country with the “HelloTaxi.lu” application. You can directly book a car driven by independent drivers with a valid cab license.
Via the corresponding app, you can also follow its arrival on your smartphone thanks to the GPS location. The prices charged should be lower than the prices of traditional cabs.
“Hello cab” was created by the Luxembourg Taxi Cooperative.
Cab fares in Luxembourg
Cab fares have not been regulated in Luxembourg since 2016. Each cab is free to apply its own rates. However, he is required to clearly display his rates on the outside of the car on the rear passenger side and inside the front of the car.
Make sure before you get into the cab that the fares are posted. The driver must be able to provide you with a copy of his rates upon request. The meter must be turned on at the beginning of the trip and the driver cannot charge you more than the posted price. The taximeter will be reset to zero once the fare is paid.
The accepted means of payment must also be clearly indicated. The receipt provided by the cab will serve as proof in case of dispute. Keep it.
In concrete terms, Luxembourg has very high cab fares. The price is between 22 and 45 euros for 10 kilometers.
Personalized shuttle service
To take advantage of a local shuttle service, check with the municipal services in your area. Some municipalities provide their residents with personalized shuttle services to and from their homes in the municipality or the surrounding area. The costs are very low, and the service is even offered free of charge!
The municipalities around the Findel airport even offer a direct link to drop off or pick up passengers.
Adapto, cab service for people with reduced mobility
Adapto is a taxi-bus service for people with long-term mobility problems who cannot travel by themselves or by public transport. This service is reserved for occasional trips. It is accessible only to holders of a specific access card . This must be requested in advance from the Department of Transportation.
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