Pharmacies and pharmacies on call

Buying drugs: the role of the pharmacist

The pharmacist is a health care professional. Pharmacists are licensed to dispense drugs and parapharmaceuticals. He will tell you the dosage of medication, as well as any contraindications.

They can be consulted for minor ailments such as headaches, coughs, minor injuries,…

If in doubt or if you have more serious symptoms, the pharmacist will refer you to a doctor. The latter will be better able to make a diagnosis.

The pharmacist’s role is to advise on the dispensing of medications and dosage.

Pharmacy opening hours

Open on weekdays and outside of holidays

Pharmacies in Luxembourg are open from Monday to Friday from 8:30 am to 6 pm. Pharmacies located in the city of Luxembourg or in larger cities are also open on Saturdays.

Some pharmacies are closed between 12:00 and 14:00. The schedules are indicated in front of the store.

Pharmacies on call

After hours and when necessary, on-call pharmacies dispense prescription drugs

Pharmacies on call and Syndicat des pharmaciens luxembourgeois ASBL

On the official website of the Luxembourg pharmacists’ union, you will find the list of pharmacies, the opening hours of pharmacies in Luxembourg as well as the on-call services of pharmacies: www.pharmacie.lu.

Drug delivery

Non-prescription drugs

In the pharmacy, you can buy all the medicines you need to treat yourself. Some are only available with a doctor’s prescription.

If you do not have a medical prescription, you can still purchase certain medications, as well as para-pharmaceuticals and hygiene products.

Prescription drugs

If you have a prescription for medication, it is valid for a maximum of 3 months.

On-call pharmacies dispense prescription drugs only.

All prescriptions for medications equal to or greater than 6 months are dispensed in installments by the pharmacy. The pharmacist will dispense the medication for a certain period of time and provide you with a copy of the prescription. You will need to bring it back the next few times to be dispensed the next necessary medications.

Prescriptions for medications must be filled within the time frame specified by the physician on the prescription. If the physician does not specify a time limit for the prescription, a period of 3 months applies for the delivery of the medication from the time the physician writes the prescription.

For other prescriptions (X-rays, blood tests, etc.), please refer to the website of the National Health Fund. Prescriptions for physical therapy must be completed within 2 months.

Animal medications

If you have a pet, pharmacies also dispense pet medications. They may have to order them in advance. Nevertheless, the delivery times are very short

Drug Reimbursement

Medication prescribed by your doctor can be reimbursed in whole or in part by your reimbursed in whole or in part by your health insurance company.Reimbursement depends on whether or not they are included in a positive list published in the CNS Memorial.

The reimbursement rates are 100%, 80% or 40% according to precise criteria established according to the vital necessity or not of the medicine, the number of irreplaceable active ingredients or not, … This list can be found on the NTC website.

Toimprove the reimbursement of medications, consider purchasing supplemental health insurance.

Beauty or hygiene products

Pharmacies also sell beauty and hygiene products, vitamins and other nutrients, pediatric and pregnancy products, orthopedic products, first aid products, etc.

Buy drugs online

Since 2017, the purchase of medicines on the internet is allowed for Luxembourg residents.

However, the sale of such drugs is only allowed for drugs that can be dispensed without a prescription . The patient will have to fill in a health questionnaire in a private area on the website of the pharmacy selling drugs online.

In order to sell medicines on the Internet, pharmacies must first be expressly authorized by the Ministry of Health.

See the list of approved pharmacies in Luxembourg and how to buy drugs online safely.

On the pharmacie. lu website, you will find pharmacies that allow you to order medicines online by filling out a form.