Emergency services in Luxembourg
A recent study conducted in 2017 by the Luxembourg Ministry of Health provided an update on emergency services in Luxembourg.
Hospital emergency services in Luxembourg appear to be more in demand than abroad. One of the explanations could be that regular medical consultations are not provided either on weekends or in the evening after a certain hour. As elsewhere, on bank holidays, doctors and other medical professions do not consult.
Despite this strong solicitation, one can note a quality care by the medical teams in emergency service, confirming a survey conducted in 2016 among patients. In addition, the average waiting time of 3h49 in Luxembourg emergency rooms is generally lower than the average waiting time of 4h in other European hospitals. It should be noted that 75% of requests are processed in less than 3 hours.
The objective announced by the Ministers in charge of the subject is to lower this expectation to 2.5 hours in the next 2 years. For this, improvement measures will be launched in 2018, as well as awareness campaigns to better inform the population of Luxembourg on alternative reception structures such as medical offices or medical homes near the patients.