Medical consultations

Consult a doctor in Luxembourg|Blood and platelet donations|Consult a general practitioner or specialist in Luxembourg

Luxembourg has a well-developed medical sector. In addition to general practitioners, many medical specialists and other health-related professions are present in the country to offer quality care to patients.

Have you just moved to Luxembourg, or are you planning to do so in the near future? Here's some useful information about medical consultations in Luxembourg.

General principles of medical consultation in Luxembourg

Seeing a doctor is easy in Luxembourg. All you have to do is book an appointment by telephone or via apps and other medical servers. However, there are a few things you need to know beforehand.

Medical insurance in Luxembourg

If you live in Luxembourg, you'll need health insurance. Health insurance is compulsory for Luxembourg residents. It is automatically paid by employers to the Centre Commun de la Sécurité Sociale. Find out more about the health insurance system.

Most residents are covered by the national health insurance scheme, financed by social security contributions.

If you are not covered by the national health insurance scheme, you will need to take out private health insurance.

Cost of medical consultations in Luxembourg

The cost of a medical consultation in Luxembourg varies according to the doctor and the type of consultation. A general practitioner's consultation will cost 57.70 euros on September 1, 2023. The rate is indexed in line with income and salaries.

The cost of consultations is established by a nomenclature issued by the Caisse Nationale de Santé (National Health Fund), which reimburses healthcare costs on this basis. See healthcare reimbursements.

If you are covered by the national health insurance scheme, you will generally only have to pay a contribution.

Languages of medical consultation in Luxembourg

Many doctors in Luxembourg speak several languages, including English. However, if you're not comfortable in one of these languages, you can find a doctor who speaks your mother tongue, or hire a translator.

The Doctena. lu website enables a personalized search for doctors by specialty, location and the languages spoken by the doctor or health specialist.

Consulting health specialists in Luxembourg

Consultation of health specialists is free in Luxembourg. In some cases, you will need a referral from your GP to consult a specialist in Luxembourg. This prescription will also determine the extent to which your health insurance will cover the cost of treatment.

Reimbursement depends on the type of treatment you need and your health insurance coverage. If you're not sure, you can ask your doctor or insurer for more information.

Reimbursement of medical consultations in Luxembourg

Medical consultation costs are fairly well reimbursed by the CNS, the public health service. But don't hesitate to take out a supplementary insurance policy to improve this reimbursement rate even further. Your health is paramount, so think about preserving it.

To be reimbursed for medical expenses incurred , you will need to register with the CCSS (Centre Commun de la Sécurité Sociale) and your Caisse de Santé as soon as you arrive in Luxembourg.

Why take out supplementary health insurance? 

Dossier médical partagé DSP in Luxembourg

If you consult a doctor in Luxembourg, he or she will keep a record of your consultation and any treatment you receive. You can request a copy of your medical record. This way, you'll have it on hand for future consultations or for transfer to a new doctor.

The shared health record or DSP, on a secure server, makes these personal data available to other doctors. It is free and totally personal. It enables you to store all your health data in a single, easily accessible location.

You can choose whether or not to give access to certain practitioners. It allows comprehensive monitoring of your health by health specialists. Access in an emergency can save your life.

Find out more here about the Dossier de Sante Partagé e-sante.lu.

Medical consultations in Luxembourg

Book a medical appointment with a doctor in Luxembourg

If you fall ill and need to see a doctor, it's best to visit a general practitioner first. If necessary, he or she will advise you to consult a specialist and write a prescription.

To see a doctor in Luxembourg, you usually need to make an appointment in advance. You can either call the doctor's office or book an appointment online, depending on the doctor's preference.

Some doctors also offer walk-in consultations. However, it's best to check in advance. In fact, since Covid, many doctors only offer consultations by prior appointment.

How do I make an appointment or find a doctor?

To find a doctor or dentist easily, consult the official register of doctors practicing in Luxembourg on the Collège Médical website.

To book an appointment, you can call the practitioner's secretariat directly. Some doctors are also listed in the directories online medical platforms such as Doctena.lu.

You can book an appointment directly online, at the times and dates when the practitioners are available. Some doctors also offer video-consultations. Remote consultations have developed in the context of the Covid-19 pandemic.

Please note that if you cancel your medical appointment within 24 hours, some practitioners will still charge you for the consultation. This is also the case if you fail to keep your appointment.

Doctors are also qualified to administer vaccinations.

Econsult: remote medical consultations

Against the backdrop of the Covid-19 pandemic, the Caisse Nationale de Santé has launched a new online medical consultation service. Reducing the need to travel and the risk of contagion, this service is fast, easy and allows you to consult your doctor, dentist or midwife in complete safety.

Whether it's an audio or video consultation, you select the doctor in the specialty of your choice on the econsult.esante.lu medical web platform.

The patient then creates an account, entering his or her email address, cell phone number and 13-digit registration number . They then receive a link to access the tele-consultation service.

A reminder is sent to the patient a quarter of an hour before the consultation is due to start, once the doctor is available. If not, the patient is directed to a virtual waiting room.

During the consultation, the patient can exchange documents via chat. At the end of the consultation, the patient receives the bill of fees for payment of the tele-consultation. The consultation can then be reimbursed via the CNS. If necessary, an incapacity certificate is issued for transmission to the employer.

If necessary, the patient will also receive a duplicate prescription for medication and laboratory tests from the selected pharmacy or laboratory. Analyses can also be carried out at home.

Medical services, evening and weekend consultations

Doctors on call in Luxembourg

Do you need a doctor at night or at the weekend? Is your usual doctor's surgery closed and you need a medical opinion or consultation?

Doctors and dentists only consult during weekday working hours. There are no doctors on call in Luxembourg.

The Centre Hospitalier de Luxembourg offers a dental emergency service.

These medical centers provide a replacement service for GPs providing care at night, at weekends and on public holidays, when doctors' surgeries are closed.

Medical clinics, evening and weekend medical services

Medical centers offer evening and weekend medical services at certain times. Please note: medical centers are not emergency services!

There are 3 medical centers in Luxembourg:

  • On-call medical center for central Luxembourg: 23 Val Fleuri, L-1526 Luxembourg. Patients are welcome without prior appointment.
  • On-call medical center for the north, located in Ettelbruck: 110, av. Lucien Salentiny L-9080 Ettelbruck. You need to make an appointment in advance via this web address or by telephone (+352) 20 333 111. Reservations can be made from 7 p.m. on weekday evenings and from 7 a.m. on weekends and public holidays.
  • On-call medical center for the south, located in Esch/Alzette- quartier Belval: 3-5, avenue du Swing, L-4367 Belvaux (Esch-Belval). Patients are welcome without appointment.

Medical center opening hours :

  • Monday to Friday, 8 p.m. to midnight
  • Saturdays, Sundays and public holidays from 8 a.m. to midnight.

Outside these hours, see our page on emergency services in Luxembourg.

In the event of a medical emergency and when the medical centers are closed, you must dial 112. A doctor will gather initial information. If necessary, he or she will make a home visit or decide on emergency hospitalization.

Consulting specialist doctors in Luxembourg

It's relatively easy to get an appointment with a specialist doctor in Luxembourg. However, waiting times vary according to the specialty required. Luxembourg also suffers from a shortage of specialist doctors.

In Luxembourg, you don't need a prescription from your GP to get an appointment with a specialist.

However, if you wish to have the costs of your visit to a specialist covered by your health insurance or complementary health insurance, it is preferable to have a medical prescription from a general practitioner . Find out in advance whether or not you need such a prescription.

To find a healthcare professional in the field and specialty you're looking for, ask your regular doctor, who will recommend a specialist. The online platform www.doctena.lu will also enable you to select a practitioner according to specialty, locality and languages spoken.

You can also refer to the medical and para-medical associations listed below.

Association Luxembourgeoise des Ostéopathes - ALDO

Osteopathy is based on the manual diagnosis and treatment of people suffering from functional disorders and physical pain. The aim is to restore mobility and physical well-being.

Osteopathy is indicated for adults, children and infants.

More and more patients are turning to this profession to treat ailments and pathologies as diverse as physical pain. Some also turn to osteopathy for other problems, such as depression. Osteopaths treat adults, children and even infants.

To date, you do not need a medical prescription to consult an osteopath. Osteopathic sessions are not reimbursed by the CNS. However, an increasing number ofcomplementary insurance companies are reimbursing the cost of treatment. The fees charged by osteopaths are not fixed. Find out more in advance.

To become an osteopath in Luxembourg, you need to have completed a Master's degree. 

Association Luxembourgeoise des Kinésithérapeutes - ALK

As a patient, you are free to choose your practitioner, whether for therapeutic or wellness treatments. Physiotherapists work on a wide range of conditions, including muscular, respiratory and joint disorders.

For physiotherapy treatment to be covered by your health insurance, the sessions must be prescribed in advance by a general practitioner. Please note that theprescription must be validated by the CNS. Find out more when you book your appointment with a physiotherapist. The reimbursement rate is generally 70%, except in certain cases where it is 100%.

To work in Luxembourg as a self-employed or salaried employee, a physiotherapist must hold a state diploma attesting to his or her ability to work as a Masseur-Kinésithérapeute. 

Association Luxembourgeoise des Orthophonistes (logopedists) - ALO

Speech therapists are responsible for diagnosing and treating written and spoken language and expression difficulties in children and adults.

The most common disorders are lisping, stuttering, speech delays or any other difficulty related to writing or speaking.

There is a Logopedics Center in Strassen, under the supervision of the Ministry of Education, Children and Youth. It takes care of children with speech and expression disorders, enabling them to receive a basic education in Luxembourg. Children in care are reintegrated into the normal school system once the disorders have disappeared.

Psychological consultations in Luxembourg

Consultations with a psychologist or psychotherapist are now reimbursed by the CNS . Check with your complementary health insurance. Some cover part of the cost on presentation of a medical prescription.

Luxembourg Mental Health Center

As part of the Ligue Luxembourgeoise d'Hygiène mentale (D'Ligue), the Centre de Santé mentale offers psychological and psychiatric consultations by appointment.
This free service is offered to adults suffering from psycho-social disorders, depression, personality disorders, anxiety attacks, etc., whether as a result of trauma or not. The aim is to keep patients in their usual environment, not to remove them from it by placing them in psychiatric centers. However, therapeutic housing can be made available.

You can also visit the prevention-depression.lu website.

Would you like to support mental health prevention in Luxembourg? Join the Darkness Into Light walkers.

Société Luxembourgeoise de Psychologie asbl

There are over 300 psychologists and psychotherapists in Luxembourg. The Société Luxembourgeoise de Psychologie has been a member of the European Federation of Psychologists' Associations (EFPA) since 2001.

Psy-jeunes, Red Cross service

The Psy-Jeunes service offered by the Luxembourg Red Cross provides psychological and psycho-therapeutic support for young people between the ages of 12 and 21. 

Young people and their families will find support here in the form of consultations with psychologists and psychotherapists. Emotional and affective disorders, anxiety, suicidal ideation, family problems, sexual abuse, behavioral or eating disorders... each of these symptoms or facts should not go unanswered.

By creating the Psy-Jeunes service, the Red Cross supports young people in distress, offering them psychological and psychotherapeutic follow-up. The aim is to provide concrete, benevolent help to improve mental health and long-term well-being.

Applications must be made either by calling 2755, or by contacting ONE - Office National de l'Enfance.

Since 2015, the profession of psychotherapist has been regulated in Luxembourg. It is now necessary to hold a master's-level diploma issued by theUniversity of Luxembourg.

Audio-phonological service

The audio phonology service is part of the Luxembourg Ministry of Health. The aim of this service is to prevent, detect and treat hearing and language disorders in both children and adults. 

It is vital to be able to detect hearing disorders in young children as early as possible. That way, they can be better treated. So be on the lookout if your child shows signs of ear pain or is unresponsive to noise, even when sleeping in a quiet environment. Likewise, the sounds your child produces should evolve with his age. Stay alert, and when in doubt, consult your doctor!

In Luxembourg, the prevention of hearing and language disorders is a major issue. An estimated 60,000 people in Luxembourg suffer from hearing impairment. For half of them, the disorder is truly incapacitating.

All audiophonology consultations are free of charge. Audiological screening is carried out on newborn babies from the earliest age. Children are also screened in Luxembourg's basic school classes in cycle 1.2 (age 5) for hearing disorders, and from the age of 2 and a half for possible language disorders.

Subsequently, support is provided for children and adults with speech, language and hearing disorders. Adults are also treated for all hearing disorders, including tinnitus.

Orthoptics department

The orthoptics department, located in Luxembourg Hamm and Esch-sur-Alzette, is a state-run department responsible for vision screening for children aged 10 months to 4 years (up to cycle 1.2 of the Luxembourg school system). People with vision problems are also treated. Orthoptic services are free and optional.

Orthoptic consultations do not replace consultations with an ophthalmologist. In the event of a positive detection of a vision problem, the orthoptist will advise you to consult an ophthalmologist.

Addiction treatment in Luxembourg

The Centre National de Prévention des Addictions informs people about drug use and its risks. Find out more here.

This is the spirit behind the creation of a " salle de consommation de drogues à moindre risque" or "salle de shoot" on the Route de Thionville in Luxembourg's Bonnevoie district . The center is accessible free of charge.

The aim of the Abrigado room is to provide a clean, calm environment for adult addicts. This daytime drug consumption center is intended for addicts not undergoing substitution treatment. Sterile injection equipment is provided to limit risks.

A team of professionals (psychologists, nurses, educators, etc.) is also on hand to provide support to those who need it. Emergency care can also be provided if required.

Working as a medical professional in Luxembourg

To practise in Luxembourg , medical professions must have the required qualifications. Recognition of the original diploma is requested by the Ministry of Higher Education and Research.

In addition, the practitioner must have the language skills required to practice in Luxembourg, with knowledge of the 3 official languages, and be a national of a European country or have immigration regulations in force.

Look after your sick children

Your child is ill and you have to go to work? Krank Kanner Doheem will look after your sick child at home, during your working hours.

Net household income is used as the basis for calculating cost sharing.

Get a pre-registration form on the SKKD website: time saved for when you need it!

Our Health & Wellness events


Our latest articles Health - Well-being


Facilitating your integration in Luxembourg

Raising awareness of people with special needs Making Luxembourg City "A city for everyone"!...

Fabia Secci CMCM

Are you moving to Luxembourg and wondering whether you should take out supplementary health insurance? How do you...

Information on measures to combat the coronavirus in Luxembourg

After an unprecedented global health crisis linked to the coronavirus epidemic, Luxembourg has entered into progressive decontamination at...

They trust us

AXA assurances Luxembourg
Raiffeisen Luxembourg
Child king