General conditions of use of the data

I. Data Use Policy

This policy describes the information we process for the operation of Just Arrived.

A. What information do we collect?

The types of information we collect depend on how you use our Products.
What you and others do and provide.

1. Information and content you provide.

We collect content, communications and other information that you provide when you use our Products, including when you create an account or browse our website.

2. Your use.

We collect information about how you use our Products, such as the types of content you view or interact with, the features you use, the actions you take, the time, frequency and duration of your activities. For example, we record when you use and last used our Products, as well as publications, videos or any other content you view on our Products. We also collect information about how you use features.

3. Device information

As described below, we collect information about the computers, phones, televisions and other web-connected devices you use that integrate with and from our Products and we combine this information on the different devices you use.

B. How do we use this information?

We use the information available to us (depending on the choices you make) in the manner described below to provide and operate Just Arrived Products and related services
We use the information available to us to provide our Products, including to customize the functionality and content of our Products and to make suggestions to you (such as events that may be of interest to you or thematic materials that you may want to follow) about our Products and beyond. To create unique and relevant customized Products, we use your connections, the data we collect, the information you provide us and other information; we also use data about how you use and interact with our Products
We link information about your activities on different Just Arrived Products and devices to provide you with a more personalized and consistent experience on all Just Arrived Products you use, regardless of the medium on which you use them.
We use geographic information (such as your current location, where you live) to offer, customize and improve our Products, including advertising, for you and others. This geographic information may include the specific location of the devices (if you have authorized us to collect them), IP addresses and information about your (and others’) use of Just Arrived Products (including your visits or events in which you participate).
We use the information at our disposal to develop, test and improve our Products, including conducting surveys and research, and testing and troubleshooting new products and features.
We use the information we have about you (including information about your interests, actions and connections) to select and customize the ads, offers and other sponsored content we show you.
We use the information available to us (including information about your business that does not relate to our Products, such as the websites you visit and the advertisements you see) to help advertisers and other partners measure the effectiveness and delivery of their advertisements and services, and to understand the types of people who use their services and how those people interact with their websites, applications and services.
We use the information at our disposal to verify accounts and activities, to combat unsafe behavior, to detect and prevent unwanted content and other negative experiences, to preserve the integrity of our Products and to promote safety and security on and off Just Arrived Products.
We use the information at our disposal to send you marketing communications, to tell you about our Products and to inform you of our terms and conditions, and to provide you with information about our products.

C. How is this information shared?

We collaborate with third party partners who help us to supply and improve our Products… We impose strict restrictions on how partners can use and disclose the data we share with them. Be aware that your identities are never revealed to know the name, first name and email address. The only information transmitted is information that can in no way identify you by a third party partner.
Here are the types of third parties with whom we share information:

1. Partners who use the analysis service.

We provide aggregate statistics and insights that enable individuals and businesses to understand how people interact with their ads on and off Just Arrived Products.

2. Advertisers.

We provide advertisers with reports about the types of people who see their ads and the performance of their ads, but we do not share personally identifiable information (information such as your name or email address that may itself be used to contact or identify you).

3. Measurement partners.

We share information about you with companies that aggregate it to provide analysis and measurement reports to our partners.

4. Partners offering goods and services on our Products.

When you subscribe to receive paid content, or when you make a purchase from a seller about our Products, the content creator or seller may receive your public information and other information you provide to them, as well as the information necessary to complete the transaction, including your shipping information and contact information.

D. On what legal basis do we rely to process the data?

We collect, use and share the data in our possession in the ways described below:

  • to the extent necessary to meet our legal obligations;
  • to protect your vital interests or those of others;
  • to the extent necessary in the public interest;
  • to the extent necessary for our legitimate interests (or those of others), including our interests in providing an innovative, personalized, secure and profitable service to our users and partners, unless those interests are superseded by your interests or your fundamental rights and freedoms requiring the protection of your personal data.

E. How can you exercise your rights under the General Data Protection Regulation?

In accordance with the General Data Protection Regulations, you have the right to access, rectify, transfer and delete your data. This includes :
the right to object to us processing your data for direct marketing purposes, which you can exercise by means of the “cancel subscription” link
the right to object to us processing your data when we carry out an assignment in the public interest or when we assert our legitimate interests or those of a third party. You can exercise this right on Just Arrived and Instagram.

F. Retention of data, deactivation and deletion of an account

We store data until it is no longer necessary to provide our Just Arrived Services and Products, or until your account is deleted, whichever comes first. This is a case-by-case decision which depends on aspects such as the nature of the data, the reason for their collection and processing and the legal or operational storage needs concerned.
When you delete your account, we delete the content you have published, such as your tickets; and you will not be able to retrieve this information later.

  1. How do we respond to legal requests and avoid any risk of damage?

We access, store and share your information with regulators, authorities or others:
To respond to a legal request, if we believe in good faith that the law requires it. We may also respond to legal requests where we believe in good faith that the response is required by the law of that jurisdiction, affects users in that jurisdiction, and is in accordance with internationally accepted standards.
Where we have reason to believe in good faith that it is necessary to detect, prevent and control fraud, unauthorized use of the Products, violations of our terms or regulations, or any other dangerous or illegal activities; to protect ourselves (including our rights, property or Products), you or others, including in connection with investigations or regulatory requests; or to prevent death or imminent personal injury
Information about you that we receive (including financial transaction data related to purchases made with Just Arrived) may be accessed and retained for an extended period of time when required or required by law, government investigation or investigation of violations of our terms of use or regulations, or to prevent further damage. We also retain account information that has been deactivated as a result of a breach of these Terms of Use for a minimum period of one year to prevent repeated abuse or other violations of these Terms of Use.

II. Cookies and other storage technologies

A. Definition

Cookies are small texts used to store information on web browsers. Cookies are used to store and receive identifiers and other information on devices such as computers or phones. Other technologies, including the data we store on your web browser or device, the identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all such technologies as “cookies”.
We use cookies if you have a Just Arrived account. Cookies enable Just Arrived to offer you Just Arrived services and to understand information received from you. This Policy explains how we use cookies and presents the choices you have regarding cookies. Unless otherwise stated in this policy, the Data Use Policy will apply to our processing of data that we collect through the use of cookies.

B. Why do we use cookies?

Cookies help us to offer, protect and improve Just Arrived services (for example, by personalizing content), as well as to tailor and measure advertising, and to provide a safer experience. Although the cookies we use may change as Just Arrived services are improved and updated, we use them for the following purposes:
We use cookies to verify your account and to determine when you are logged in, in order to facilitate your access to Just Arrived Products and to provide you with an experience and features tailored to your use.
We use cookies to ensure the security of your account, data and Just Arrived Products.
We also use cookies to store information that allows us to recover your account if you forget your password, or to request additional authentication if you notify us that your account has been hacked.
Cookies also enable us to combat activities that violate our regulations or challenge our ability to provide Just Arrived Products.
We use cookies to provide advertisements and recommendations for companies and other organizations to people who may be interested in their products, services or the causes they support.
They also help us measure the effectiveness of advertising campaigns run by companies that use Just Arrived Products.
We also use cookies to measure how often people perform certain actions, such as clicking on an ad or displaying it. Cookies help us to serve and measure ads on different browsers and devices used by the same person.
They also allow us to provide statistics about who uses Just Arrived Products and who interacts with advertisements, websites and apps from our advertisers and companies that use Just Arrived Products.
We use cookies to set up features that help us offer Just Arrived Products. We use cookies to make your use of the site as pleasant as possible.
We use cookies to better understand how people use Just Arrived Products, so we can improve them.

C. When do we use cookies?

We may place cookies on your computer or device and receive information stored in cookies when you use or view:
Just Arrived Products;
products offered by other members of Just Arrived Entities; and
websites and apps offered by other companies that use Just Arrived Products, including companies that integrate Just Arrived Technologies into their websites and apps.
Just Arrived uses cookies and receives information when you visit these sites and apps, including device information and information about your activity, without further action on your part. This happens whether or not you have a Just Arrived account and whether or not you are logged in.

D. Do other entities use cookies in connection with Just Arrived Products?

Yes, other entities may use cookies on Just Arrived Products to provide services to us and to companies that advertise on Just Arrived. For example, our measurement partners use cookies on Just Arrived Products to help advertisers understand the effectiveness of their Just Arrived advertising campaigns and to compare the performance of those campaigns with advertisements on other websites or apps. Find out which companies use cookies on Just Arrived Products.

III. How to address your questions to Just Arrived?

You can learn more about Just Arrived privacy. For any questions regarding this policy, you can contact us by the means described below.
The data processing manager for your information is Laurent Ollier, who you can contact by email or by post at the address :
4 Rue Pierre de Coubertin L-1358 Luxembourg ou