Getting treatment at the hospital: admissions
Luxembourg’s hospital services are of good quality. The nursing staff is competent and the facilities are modern and well equipped. The safety of the patients taken care of is one of the key points of the Luxembourg hospital care.
In case of emergency, you can call the European emergency number 112. The operator will send the appropriate emergency services, which may include an ambulance to transport you to the nearest hospital.
Luxembourg has three official languages: Luxembourgish, French and German. Most of the country’s health professionals and hospital staff speak at least one of these languages, as well as English.
Admission to the hospital
You can come to the hospital for a medical examination, a simple consultation, a scheduled hospitalization or in case of emergency.
For your admission, you will have to go to the reception of the concerned service with an identity card, a proof of your insurance and possible complementary .If you do not have health insurance, you will be asked to pay a deposit.
If you have medical records or prescriptions, it is also helpful to bring them.
The admission of a minor is made with the authorization of the person in charge of parental authority.
In case of emergency admission, these administrative procedures can be completed later.
Without a medical emergency and outside of nighttime hours, consult a physician or a Medical Home before going to the emergency room.
Payment and reimbursement of hospital care
Hospitalization and medical treatment can be expensive in Luxembourg.
It is important to have valid health insurance coverage, either through your employer or a private policy. This will help cover the costs of your hospitalization and medical treatment.
In the case of outpatient care, the patient will pay the doctor directly upon discharge or by sending an invoice to the home. The patient will then have to send the claim to the health insurance company.
In the event of hospitalization, the cost of the stay is in principle paid by the CNS (third-party payer). A daily contribution for those over 18 years of age must be paid directly by the insured.
Please note that 1st class supplements are not covered by health insurance. The insured must then have previously contracted a supplementary health insurance. We tell you here why.
For cross-border workers, please refer to the CNS procedures.
Visiting a patient in a hospital, clinic or maternity ward
Visitors are generally allowed in Luxembourg hospitals, but there may be restrictions due to COVID-19 or other reasons. It is best to check with the hospital in advance and follow any guidelines or protocols in place for visitors.
Visiting hours with patients or patients are strictly defined. Visitors must comply in order to allow the patients to rest and the nursing staff to do their work. Generally, visits are allowed in the afternoons only. Check directly with the hospital beforehand.
In which hospital to be treated in Luxembourg?
Luxembourg has several hospitals, both public and private. In general, public hospitals offer high quality care, and emergency services are available in all hospitals.
Your choice of hospital may depend on factors such as your location, the type of treatment you need and your health insurance coverage.
Here is the list of hospitals, clinics and maternity wards in Luxembourg where you can get treatment.
In the city of Luxembourg, there are two major hospital groups: the Robert Schuman Foundation and the Centre Hospitalier de Luxembourg.
Robert Schuman Hospitals Foundation
Kirchberg Hospital, emergency and multidisciplinary medical services
The Kirchberg Hospital is located in Luxembourg-Kirchberg. It offers the following services:
- multidisciplinary medical services
- pediatric policlinic. The pediatric policlinic is located in the same building as the Kirchberg Hospital. It is accessible through the main entrance of the Bohler Clinic. The pediatric policlinic offers a general pediatric service, consultations and hospitalizations.
It welcomes emergencies:
- Emergencies in the policlinic 24 hours a day during on-call days and from 7 a.m. to 4 p.m. on off-call days
- Pediatric emergencies 7 days a week from 8am to 8pm .
Bohler Clinic, maternity and mother-child medical center
The Bohler Clinic is also known as the Clinique de la Femme in Luxembourg. It is located in Kirchberg and shares the same parking lot as the Kirchberg Hospital.
The Bohler Clinic is a mother and child center specializing in gynecology and obstetrics.
It also treats gynecological and obstetrical emergencies.
ZithaKlinik adult medicine and surgery
The Zitha Clinic is a policlinic specialized in adult medicine and surgery. It is located in Luxembourg-Gare.
It is also a training center for physicians and medical staff.
It provides emergency services from 7am to 5pm, except on public holidays.
Sainte-Marie Clinic geriatric hospital
Located in Esch-sur-Alzette, the Sainte-Marie Geriatric Clinic welcomes elderly people for :
- geriatric consultations and medical examinations,
- multipurpose hospitalization
- geriatric rehabilitation.
- workshops for the management and support of pain.
By working with a number of partners, including home care services and nursing homes, St. Mary’s offers independence and autonomy to its patients, while maintaining their safety.
The Clinique Sainte Marie should close by 2023, with the prior reopening of a new similar service . This is planned in a new building to be constructed on the grounds of the Kirchberg Hospitals, Rue Edward Steichen.
Hospital Center of Luxembourg
The CHL is the first hospital in Luxembourg to have obtained in 2018, the prestigious Joint Commission International (JCI) accreditation distinguishing hospitals offering outstanding patient care and safety. This accreditation validates the compliance of hospital care with international standards. Less than 800 institutions worldwide have this accreditation.
Municipal Hospital of Luxembourg
The Municipal Hospital is located at Route d’Arlon, in Luxembourg-Rollingergrund. It proposes:
- multiple medical and surgical specialties
- numerous clinical services
The CHL also provides medical and dental emergencies.
KannerKlinik Pediatric Clinic
Located at the same place as the Municipal Hospital, The Kannerklinik is a children’s clinic and hospital. It offers multiple pediatric medical specialties. . It welcomes children up to 15 years old.
It also provides pediatric emergencies 7 days a week and 24 hours a day
Eich Clinic or Sports Clinic
The Clinique d’Eich is known as the Clinique du Sport. It is located in the district of Luxembourg-Eich.
It offers several general services and a general pediatric service.
Grand Duchess Charlotte Maternity Hospital.
The Grande-Duchesse Charlotte Maternity Hospital is the clinic for the follow-up and treatment of women at the Centre Hospitalier de Luxembourg.
It is located near the Luxembourg Municipal Hospital and the Kannerklinik.
The maternity ward welcomes pregnant women, and ensures their clinical course and deliveries. Other medical services are available, oriented for women.
It also offers a Mother Intensive Care Center, a true Mother and Child Center.
It also provides maternity-related emergencies.
The CHL plans to build a new “CHL Centre” by 2028 on the site of the old Route d’Arlon maternity hospital. This ultra-modern building will house all acute clinical activities, currently located at the CGL Centre and Eich Clinic, as well as the National Institute of Cardiac Surgery and Interventional Cardiology (NICSC). This new hospital will have 474 beds in 378 rooms, 18 operating theatres, and an emergency department capable of treating more than 300 patients per day. The site will also be served by 2 heliports for emergency interventions.
Hospital of the North Ettelbrück and Wiltz
The Centre Hospitalier du Nord is a multidisciplinary public hospital.
It welcomes patients in 2 hospitals, located in Wiltz and Ettelbruck. Each hospital offers its own medical and surgical specialties.
The reception and the ambulatory care of the children are planned on the 2 sites of the Centre Hospitalier du Nord (CHdN), Ettelbruck and Wiltz.
The 2 establishments welcome emergencies:
- Ettelbruck 24 hours a day, 7 days a week
- Wiltz on weekdays from 8am to 8pm and weekends from 10am to 6pm.
Center Hospitalier du Sud Emile Mayrisch CHEM, Südspidol
The Centre Hospitalier Émile Mayrisch is the largest hospital in southern Luxembourg.
Today it is organized in 3 sites: Dudelange, Esch/Alzette and Niederkorn. More than 250 doctors and 1,800 employees treat more than 100,000 patients a year in many medical and surgical specialties.
Today, the hospital in Esch sur Alzette is home to 24-hour emergency services for adults and children with a resuscitation service as well as intensive care units .
By 2023, the Südspidol project will bring together the three entities of Esch-sur-Alzette, Dudelange and Niederkorn on a single site in Esch-sur-Alzette. It will then offer the following services:
- polyclinic services,
- rehabilitation oncology department,
- center dedicated to Alzheimer’s disease.
Located near the University of Luxembourg and the research centers, this future “Sudspidol” hospital is innovative, functional, humanistic and forward-looking. It will allow us to welcome patients in a modern, luminous setting with individual rooms, oriented towards the outside for the well-being of patients.
François Baclesse Cancer Treatment Center
The François Baclesse Center is the Luxembourg National Center for Radiotherapy in the field of cancer care and oncology. It is located in Esch-sur-Alzette, within the Emile Mayrisch Hospital.
It offers patients a curative and palliative care structure similar to the largest European treatment centers. The Center actively participates in clinical cancer research alongside regional and international centers.
Today, after 20 years of practice, an average of 1,400 patients are treated each year, 90% of whom are Luxembourg residents .
The François Baclesse Center continues its development and its mission by equipping itself with the best technologies. This can reduce processing times. These have been reduced from several weeks to only 8 or 10 days. In addition, patients receive the best care and follow-up by the staff during treatment.
The next development of the Südspidol in 2025 will allow the François Baclesse Center to further develop its reception capacities and facilities.
Rehazenter functional re-education and rehabilitation
The Rehazenter is a public hospital under the aegis of the Ministry of Health.
It is specialized in the treatment, functional re-education and rehabilitation of people who have suffered an accident. It is located in Luxembourg-Kirchberg since 2007.
Care at the Rehazenter requires a prior appointment with a physician specialized in physical medicine and rehabilitation.
Each patient benefits from a specific program adapted to his or her pathology, with specialist doctors and nursing staff specialized in rehabilitation.
The Rehazenter has developed partnerships with sports federations for disabled people. These partnerships are active in basketball, swimming, gymnastics, soccer and table tennis.
Neuro-Psychiatric Hospital Rehaklinik CHNP
The Centre Hospitalier Neuro-Psychiatrique de Luxembourg is located in Ettelbrück (north of the country). It consists of 3 distinct entities:
- The Rehaklinik is a psychiatric rehabilitation center for people suffering from disorders such as anxiety or depressive disorders. The objective is the rehabilitation and reintegration of people suffering from neuropsychiatric diseases.
Patients are followed either by hospitalization or as outpatients. They benefit from different psychotherapeutic treatment methods such as art therapy, sports, … in individual or group.
- The Pontalize Center takes care of the elderly in order to maintain their vitality and independence as long as possible. The service is organized as a day service, in a residence in an Integrated Center for the Elderly (CIPA) or in a Nursing Home.
The patients benefit from animations and therapeutic care.
- De Park offers specific residential services for mentally disabled adolescents and adults.
Krank Kanner Doheem
Have your sick children looked after
Your child is sick and you have to go to work? Krank Kanner Doheem provides care for your sick child in your home during your working hours.
The net household income is used as the basis for calculating cost sharing.
Get a pre-registration form on the SKKD website: time saved for the day when it will be necessary!
The National Center for Addiction Prevention informs the population about drug use and its risks. You can find more information here.
It is particularly in this spirit that aroom for the consumption of drugs at lower risk, or a shooting room , was created. The objective is to offer a clean and calm environment to adults and addicts.
Located on the Route de Thionville in Luxembourg, this daytime drug consumption center is intended for drug addicts who are not undergoing substitution treatment.
Sterile injection equipment is available to limit risks.
A team of professionals (psychologists, nurses, educators…) is also present to supervise those who wish to do so. Emergency care can be provided when needed.
The center is accessible free of charge.
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