Guichet.lu, the administrative home of the Luxembourg government
Guichet.lu, the reference web portal for all administrative information
Guichet.lu is the official administrative website of the Luxembourg government. It simplifies your dealings with the Luxembourg government and administration. The guichet.lu website is available in 3 languages: French, German and English.
You’ll find all the answers to your administrative questions on guichet.lu.
Access is easy. The site offers transparent information on administrative matters in Luxembourg and the services offered by the Luxembourg government.
For all your administrative questions, visit guichet.lu. Here you’ll find
- the latest administrative news in Luxembourg,
- the description of the administrative procedures in Luxembourg
- online forms to complete many administrative procedures.
The website features two distinct sections.
- LeportailCitoyens dedicated to private individuals.
Citizens will find answers to all their questions about arriving, settling and integrating in Luxembourg. The various areas covered are taxation, employment, family, education, citizenship, transport, housing, health and social services, leisure and, of course, immigration to Luxembourg.
- The Enterprise portal for professionals and companies.
Guichet.lu covers all aspects of business life in Luxembourg. Here you’ll find answers to all your questions about setting up and developing a business in Luxembourg, town planning and the environment, financing and business support, health / safety / social security, human resources, business taxation, trade, legal management and accounting, international markets, safeguarding and ceasing business activity, and many other specific procedures.
Secure Myguichet space for online administrative procedures
The Luxembourg government has launched a secure online personal administrative space. MyGuichet allows you to consult and complete your personal data listed by the Administration.
By downloading administrative forms and official documents, you can carry out your administrative procedures online, thanks to personal, secure and confidential access to the digital services of the Luxembourg government.
Documents from administrations and state services
You can access a number of government administrative documents online. This data is available directly from the Guichet.lu website or via the common portal www.data.public.lu.
These documents, whether circulars, minutes, reports or minutes of meetings, can be requested without any particular justification. In principle, they are free of charge. Any document containing personal data may only be communicated to the person concerned.
De Guichet, the Luxembourg government’s helpdesk service
The Luxembourg government has also set up a physical reception service. This Helpdesk information service helps citizens with their administrative formalities.
Located in Luxembourg-Centre, 11, r. Notre-Dame – L-2240 Luxembourg, you can visit this service without an appointment. You can also call the helpdesk hotline (free of charge) on:+352 24 78 20 00 .
We welcome you in 4 languages: French, German, English and Luxembourgish.
Opening hours: Monday to Friday, 8am to 5pm.
Administrative services ville de Luxembourg
Luxembourg City has a number of reception desks for all your administrative needs. Details of its services can be found at vdl.lu
Physical welcome at the Bierger Center
The Bierger Center is located in the Ville-Haute district: 44, place Guillaume II / 2, rue Notre-Dame >L-2090 Luxembourg. offices open Monday to Friday, 8am to 5pm.
Here you can complete all your administrative formalities, including your declaration of arrival.
City of Luxembourg online forms
You can also complete a number of administrative formalities online, from the comfort of your own home via the Internet. The City of Luxembourg is making life easier for you by offering you the option of completing administrative forms online.
On its website, the VDL provides a multitude of online administrative forms. All you have to do is complete them from the comfort of your own home. A real time saver when you know how long, numerous and painful the administrative steps can be when you move to a new country!
Thanks to this Internet service, the city provides all types of documents to be filled in:
- administrative procedures with the Bierger Center such as dog or cat ownership formalities, residence certificates, or birth certificates,
- connection to the city’s pipes, reading of water meters,
- connection to district heating, solar installations,
- residential parking stickers,
- school: exemption from school attendance,
- registration for “Sport for All” sports activities offered by the city,
For each document, an explanatory sheet is also provided to guide you in your administrative procedures and avoid errors. To access the various forms available online from the City of Luxembourg, click here.
Administrative procedures for other municipalities
Save time, save paper, save travel: what more could you ask for? Your community may also have the same services. Contact your local government office for more information. Since the covid pandemic, more and more administrative procedures are being carried out online, directly on MyGuichet.lu.