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Kajutel : the multi-purpose and free phone support service

Created in 1992 by Caritas Youth and Family NPO, in association with the Red Cross, the medico-social League and the Kannerschlass Foundation, Kajutel is a Luxembourgian telephone assistance service guaranteeing not only the callers’ anonymity, but also the availability, compliance, privacy and quality support from its members.

Whatever your gender, your age, your religion, your nationality or your problem, KaJuTel (Kanner Jugend Telefon) is there to help you for any concern about childhood or adolescence. At the same time, the organization responds to several missions : listening to young people (but also their relatives), contributing to inform young people and their parents about Internet safety through a close collaboration with BEE SECURE and Insafe, as well as fighting against child abuse images.

In KaJuTel’s team, 45 volunteers who are trained to listen take turns to provide available and competent service. 2 psychologists as well as a pedagogue and a secretary are also part of the organization.

How to contact them?

To join KaJuTel and get in contact with one of its members, dial the free number 116 111. Hotlines are held on Monday, Wednesday and Friday from 05.00 pm to 10.00 pm, on Tuesday and Thursday from 02:00 pm to 10:00 pm and on Saturday from 02.00 pm to 08.00 pm.

You may also like : Trauerwee, the association that helps young people who have lost a loved one and Elteren Telefon, a service of assistance to parents in Luxembourg.

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